Manufacturing and Quality Services, Inc.

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Understanding Variation

This workshop looks at variation - the enemy of Quality - within a business or manufacturing process.  This class uses hands on exercises to help participants understand the nature of variation and why variation is the enemy of quality and continuous improvement.

Simple methods of data analysis and recording are used along with graphical methods to help the participant understand the variation in a process.  Variation in commonly used products is evaluated and compared.  Using numerical data and simple time ordered graphs helps the participants understand what types of variation exist in their processes and how to know if improvement methods have made a difference.

This is an excellent beginning workshop for participants new to the concepts of Quality, variation and continual improvement and forms a basis for more advanced topics.  The participants will do simple data analysis and create basic time ordered graphs to analyze process variation.

This is a one day instructor led workshop.